Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

We operate a system of repeat prescribing for medication taken on a regular basis. We do not accept telephone requests for repeat prescriptions. This is because prescription requests clog up telephone lines for urgent medical problems, and it is safe practice to have written requests to avoid mistakes with similar sounding drugs.

Collecting your prescription

Information:

You can usually collect your prescription 2 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at the surgery or by filling in our nominate a pharmacy or other dispenser form
  • at any pharmacy that accepts repeat prescriptions

Find a pharmacy (nhs.uk)

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.