Mental Health and Wellbeing for Under 5's

Where to go for information and advice

FamilyLine - This service is for supporting adult family members aged 18 and over. This can be support via telephone, text, email and web chat. This service aims to provide immediate and long term emotional and listening support for the member. This helps the family member with understanding and provides access to relevant support. This services also gives regular 1 to 1 support to users that feel isolated. This service is open Monday - Friday at 9am-3pm and 6pm-9pm. You can contact the volunteers by telephone- 0808 802 6666, text- 07537 404 282, email- or visit the website for more information

Gingerbread -  This service offers advice and support to single parent families. The advice and support ranges from contact arrangements with the other parent, child maintenance, legal help and responsibilities, benefit calculator and a search for grants you may be eligible for. You can contact this service on 0207 428 5400. If you have any further enquiries you can go on the website and fill out a form just visit

Your child's wellbeing and development 

I CAN - This service provides parents/carers information they need to help children develop their speech, language and communications skills. Children who need help with this development may struggle at nursery due to being unable to communication fully. This service is open Monday, Tuesday and Wednesday from 9.30am to 4.30pm. You can contact them on 020 7843 2544. for  ore information visit

Words for life - This service helps to improve children's reading, writing, speaking and listening skills. It provides advise to parents about age milestones so that you can check if you child is meeting certain criteria and also provides free activities for parents and families. For more information of this service visit 

Emotional wellbeing

Mind- For young people - This service offers support and advice to young people as well as parents to help in understanding mental health so that no-one feels isolated. It provides information on how to understand and ways to deal with mental health and wellbeing and how to find the right support by providing contact information for different organisations to find the right support. For further information visit their website on To contact them for any other questions you ma have phone them on 0208 215 2243.

Samaritans- This service offers support and advice to young people to help build emotional resilience towards mental health. The service offers this support 24 hours a day 365 days a year, to ensure that people in need of someone to talk to the advice and support that then need when they need it. you can contact them directly to talk to someone on 116 123. If you prefer you can email them at or you can write them a letter For more information on what the service does and what they have to offer visit

SHOUT- This services offers a 24/7 free text service which gives people immediate help with mental health to help people struggling find ways to cope. To get access to this service text "SHOUT" to 85258. For more information visit

YoungMinds - This service gives people support for mental health and to have resilience to over come difficult times. For parents seeking help for their children you can contact the services Parent helpline on 0808 802 5544, they are open Monday to Friday 9.30am-4pm. You can also fill out one of their forms to seek more information on which department is the best to get advice and support from, you can access this form on For young people that want to seek help directly you can use the free text system by texting "YM" to 85258. For further information visit

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